Effective Date: 27th Feb 2024
Welcome to Code And Fly Technologies. We
understand that plans can change and there may be instances when you need to cancel a service or request a
refund. Our Cancellation and Refund Policy is designed to help make this process as smooth as possible for
both our clients and freelancers.
Cancellation Policy
Project
Cancellation Before Work Begins: If you need to cancel a project before work has commenced, you
may do so within 8 hours of hiring a freelancer without any penalty. Please notify us and the freelancer
through our platform to process this cancellation.
Cancellation After Work Begins:
If work has already started and you wish to cancel the project, we ask that you notify us and the
freelancer as soon as possible. You may be required to pay for the work completed up to the point of
cancellation.For FreelancersFreelancers are expected to communicate any need to cancel a project as early as
possible. Repeated cancellations or failure to communicate may result in suspension or termination from our
platform.
Refund Policy
Full Refunds: Full refunds are only
available if the cancellation is made within the permitted window before work commences or if the work
delivered is not in accordance with the project requirements and has been mutually agreed upon by both
parties and Code And Fly Technologies.
Partial Refunds: In cases where work
has commenced and you choose to cancel the project, you may be eligible for a partial refund corresponding
to the unfinished portion of the project. The exact amount will be determined based on the agreement between
the client and freelancer, mediated by Code And Fly Technologies. if necessary.
No
Refunds: No refunds will be provided for projects that have been completed and delivered if
they meet the agreed-upon requirements.
Processing Refunds
All refund requests
must be submitted through our platform. Please include:A detailed explanation of the reason for the refund
request.Any relevant documentation or evidence to support your request.Refund requests will be reviewed
within 3 business days. Approved refunds will be processed back to the original payment method within 4
business days.
Exceptions
The above policies may not apply to special
circumstances or custom projects, which will be outlined in the project agreement between the client and
freelancer.
Changes to Our Cancellation and Refund Policy
Code And Fly Technologies
Pvt. Ltd. reserves the right to update and change this policy at any time. All changes will be posted on our
website, and we encourage users to review our policy periodically.
Contact Us
If
you have any questions or concerns about our Cancellation and Refund Policy, please contact us at
+917508078213.